Privacy Policy

Last Updated: November 10, 2025

1. Introduction

Welcome to Speak Soundly Learning (“we,” “our,” “us”).
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, sign up for our courses, or interact with us in any way.

By using our services, you agree to the collection and use of your information in accordance with this policy.

2. Who We Are

Speak Soundly Learning is an online English training and consultancy platform operated by Emma [Surname if you want to include it], based in the United Kingdom.
If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:
📧 info@speaksoundlylearning.com

3. What Information We Collect

We collect information in the following ways:

a. Personal Information You Provide

When you contact us, sign up for a course, subscribe to our newsletter, or make a purchase, we may collect:

  • Full name

  • Email address

  • Phone number (if provided)

  • Payment and billing information (processed securely through third-party providers like Stripe, PayPal, or Stan Store)

  • Any other details you voluntarily share (e.g., language goals, learning needs)

b. Automatically Collected Data

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on the site

  • Cookies and usage data (see Section 7 below)

4. How We Use Your Information

We use your information to:

  • Deliver and manage your English learning services

  • Communicate with you about lessons, updates, or offers

  • Provide customer support

  • Improve our website and learning experience

  • Send newsletters or marketing emails (only with your consent)

  • Comply with legal or tax obligations

We do not sell, rent, or trade your personal data to third parties.

5. Sharing Your Information

We may share limited data with:

  • Service providers (e.g., payment processors, email marketing platforms, learning management systems)

  • Legal authorities if required by law
    All third-party providers are carefully selected to ensure they comply with GDPR and data protection regulations.

6. Data Storage and Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.
Your data is stored securely on GDPR-compliant servers and retained only as long as necessary for the purposes outlined in this policy.

7. Cookies and Tracking

Our website uses cookies to improve your browsing experience.
You can choose to accept or decline cookies through your browser settings.
Cookies help us analyse site traffic, remember your preferences, and deliver a more personalised experience.

8. Your Data Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications

  • Object to or restrict data processing

  • Request data portability

To exercise these rights, contact us at info@speaksoundlylearning.com.

9. Marketing Communications

We may occasionally send you emails about new courses, resources, or offers.
You can unsubscribe anytime by clicking the “unsubscribe” link in any email or contacting us directly.

10. Third-Party Links

Our website may contain links to other websites.
We are not responsible for the privacy practices or content of external sites, so we recommend reviewing their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:
📧 info@speaksoundlylearning.co.uk

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